Let's get you on the road

Questions about plans, fleet partnerships or a breakdown? Our team is here 24×7.

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Quick Help

Before you reach out

Most questions are answered here. See all on our FAQ section.

How fast will someone call me back? +

During working hours we call back within 30 minutes. Requests sent after hours are handled first thing the next morning.

My scooter broke down — what do I do? +

Call our toll-free roadside line 1800 123 4567 or tap SOS in the app. A technician or replacement scooter reaches you within 30–45 minutes.

I run a delivery fleet. Do you offer bulk rentals? +

Yes! We offer custom pricing for 10+ scooters, dedicated hubs and fleet dashboards. Choose "Fleet / business partnership" in the form above.

Can I host a battery swap station at my shop? +

Absolutely. Shop owners earn a monthly rental and footfall from riders. Pick "Host a swap station" in the form and our team will visit your location.